four short reads — privacy, terms, cancellation & refund, and grievance redressal. written without jargon, structured so you can scan, compliant with indian law.
what we collect, why we collect it, who gets to see it, and how to ask us to forget you. fully aligned with the digital personal data protection act, 2023.
read privacy policy →eligibility, accounts, listings, escrow, women safety, IP, liability, dispute resolution. the master document — every other policy plugs into this.
read terms & conditions →flat 3% cancellation fee, milestone-by-milestone settlement, a 72-hour partial-work agreement window, and zero gotchas. safety cancellations: free.
read cancellation & refund →three-tier escalation, defined SLAs, a named grievance officer, and clear external pathways — DPDP Board, consumer forums, courts.
read grievance redressal →email grievance@gigstaan.com — our grievance officer reads every message within 24 hours.